CLIENT OBLIGATIONS:
Information needed:
• Company logo (if possible in vector format; CDR, AI, PSD, PDF, etc.).
• Current company profile.
• Full company contact details.
• Privacy Policy for use of website.
• Photos or images relevant to design/website.
• Any other information deemed necessary for design/website.
• Guidelines if any on the layout of the design/website.
• Please note however that Green Carrot Productions (Pty) Ltd cannot be held liable for any errors in the creation of the artwork; review your content for spelling errors, typos, design flaws and graphics with low resolution, before approving your order.
Please Note: Green Carrot Productions (Pty) Ltd strongly recommend customers to review their order and confirmation emails and contact Green Carrot Productions (Pty) Ltd immediately with any errors. Orders will only be executed after final proof has been signed off via email.
DUE DATES
Consultant agrees to deliver samples of design on dates as agreed upon. Consultant will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information or materials may cause subsequent delays in the production. Client delays could result in significant delays in delivery of finished work.
FEES
1. Prices may change without prior notice.
2. We require one (1) calendar month’s Cancellation Notice in writing.
3. Should the invoice not be paid by the due date all services will be suspended with immediate effect. When full payment is received services will be resumed. Should the invoice not be paid in full within seven (7) days after the due date all services will be deleted and additional costs may be charged to enable services after deletion.
ADDITIONAL SERVICES
Changes in client input or direction or excessive changes will be charged at R250-00 per hour. Any work the Client wishes Consultant to create, which was not specified, will be considered an additional service. Such Work shall require a separate Agreement and payment separate and in addition to that specified in that Agreement.
DOMAIN & WEB HOSTING FEES
Domain and Web Hosting Packages are valid for one year, includes Email Accounts. Fees must be paid annually unless otherwise specified in writing.
WEB DESIGN FEES
Web Design Fees are paid once off for the design unless otherwise specified in writing.
EXPENSES
Client agrees to reimburse Consultant for any of the following expenses necessary in completion of the Work: (e.g. Fonts, Messengers, Proofs, Props, Research, Shipping, Software, Stock photography, Travel, Telephone Consultation)
ASSIGNMENT OF WORK
Consultant reserves the right to assign other designers or subcontractors to the Work to ensure quality and on-time completion.
RESERVATION OF RIGHTS
All rights not expressly granted hereunder are reserved to Consultant, including but not limited to all rights regarding sketches, comps, or other preliminary, relevant materials.
PERMISSIONS AND RELEASES
The Client agrees to indemnify and hold harmless Consultant against any and all claims, costs, and expenses, including attorney’s fees, due to materials included in the Work at the request of the Client for which no copyright permission or previous release was requested or uses which exceed the uses allowed pursuant to a permission or release.
Termination
If either party fails substantially to perform in accordance with the terms, the non-defaulting party may terminate this engagement after giving seven (7) days’ written notice to remedy the breach. The Client may terminate this agreement without cause upon thirty (30) days’ written notice. On termination the Client shall forthwith pay to Green Carrot Productions (Pty)Ltd its charges for the Services rendered up to the date of termination, including all fees, reimbursable expenses and charges for this Project.